Manage Key Stakeholders and Market Access Engage with key external stakeholders such as healthcare professionals, regulatory authorities and trade associations to strengthen market access, ensure business continuity and support long-term positioning.
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT. With the help of state-of-the-art process automation technologies including RPA, Smart OCR, Machine & Deep Learning, we are endeavoring to redesign and automate repetitive manual processes in complex process chains, which constantly lead to unplanned throughput times, control problems or even incidents during the operational process.
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT. With the help of state-of-the-art process automation technologies including RPA, Smart OCR, Machine & Deep Learning, we endeavor to redesign and automate repetitive manual processes in complex process chains, which constantly lead to unplanned throughput times, control problems or even incidents during the operational process.
Duties and Responsibilities: Win, retain and develop medium-sized Business Customers through sales "hunting" activity, correctly assessing the prospective account as Profitable, Significant or Strategic in order to secure winning bids.Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business.Build rapport and trust with customers by being informed about customer’s business and the market and support customer retention through collaboration with all resources including our Product teams, Trade Lane Managers, other sales channels, and local Station Management.Recommend solutions based on customer needs by using industry knowledgeEngage in organizing and supporting customer workshops intended to share information across diverse subjects such as Import brokerage compliance regulations, new product offerings, and other training intended to benefit the clientUse networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needsCollect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectationsPerform all aspects of the sales process and input & update all relevant activities utilizing CRM daily Your skills and experience Requires a minimum of 3-5 years field sales in freight forwarding or two years of operational experience.5+ year of Sales Experience (international logistics sales preferred)Experience with logistics processes, systems and solutions.Solid PC operational knowledge along with Microsoft Office applications experienceKnowledge of international commercial transportation (air and ocean freight required)Bachelor degree desiredOutgoing, upbeat and resourceful personality!
You manage and execute national and regional sales and product campaigns. You actively focus on and prioritize core products such as fuel, toll, refund, TMS, telematics, and e‑mobility. You work closely with Customer Service, Partner Consulting, and Sales Management.
You manage and execute national and regional sales and product campaigns. You actively focus on core products such as fuel, e‑mobility, and fleet management systems. You work closely with Customer Service, Partner Consulting, and Sales Management.
Work with other DHL divisions for end-to-end supply chain solution design Work with internal departments such as Product, Finance, First Choice to satisfy customers’ needs and make sure service is provided effectively. Conduct corporate customer meeting/sales visits (potential & existing) and present company capabilities.
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT. With the help of state-of-the-art process automation technologies including RPA, Smart OCR, Machine & Deep Learning, we are endeavoring to redesign and automate repetitive manual processes in complex process chains, which constantly lead to unplanned throughput times, control problems or even incidents during the operational process.
Work with other DHL divisions for end-to-end supply chain solution design Work with internal departments such as Product, Finance, First Choice to satisfy customers’ needs and make sure service is provided effectively. Conduct corporate customer meeting/sales visits (potential & existing) and present company capabilities.
You seek challenges, not comfort zones.You are familiar with the basics of customer service, such as relevant KPIs like NPS, CES, FCR, ASA, etc., as well as modern customer service systems (e.g. CRM, omnichannel solutions, conversational AI).You enjoy working in an award-winning team, appreciate competition, like to celebrate successes and consider great team spirit to be essential.Your business fluent written and spoken German is complemented by very good English skills.
You advise IT teams on classification, protection requirements, and dependencies within the infrastructure and support them in implementing regulatory requirements such as NIS2 or DORA. What makes you stand out You hold a degree in (Business) Informatics or have completed a comparable education or training in the field of IT.
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT. With the help of state-of-the-art process automation technologies including RPA, Smart OCR, Machine & Deep Learning, we are endeavoring to redesign and automate repetitive manual processes in complex process chains, which constantly lead to unplanned throughput times, control problems or even incidents during the operational process.
Deutsche Post DHL Global Business Services offers internal transactional & competence center services such as Finance & Accounting, Human Resources, Procurement, Legal and IT. With the help of state-of-the-art process automation technologies including RPA, Smart OCR, Machine & Deep Learning, we are endeavoring to redesign and automate repetitive manual processes in complex process chains, which constantly lead to unplanned throughput times, control problems or even incidents during the operational process.
Knowledge of industry best practices, regulatory requirements, and industry standards, such as Uptime Institute, TIA-942, and ISO 27001. Excellent problem-solving and decision-making abilities. Effective communication and interpersonal skills.
As part of our team, you will take on the following responsibilities: You are responsible for leading and developing the Product Development department, including staffing and promoting employees, as well as agreeing on targets for the department, such as personnel, budget, and investment planning, and controlling measures in case of deviations from these targets.Introducing, tracking, and evaluating department-relevant measures are also part of your tasks, as well as identifying and implementing necessary structural changes within the department and in collaboration with other departments and areas of DKV.You are responsible for developing and implementing strategies for creating and maintaining complex system architectures in the customer-centric web environment, as well as further developing customer-centric web technologies by evaluating and designing sophisticated solution architectures and ensuring availability and security in collaboration with other departments and areas of DKV.You are responsible for implementing and operating applications to defined SLAs at efficient costs, advising on architecture and design of the system network, as well as ensuring the logical integrity and scalability of systems and teams.Additionally, you ensure effective collaboration with other departments and areas of DKV along the value chain, as well as uniform product delivery in close cooperation with the Framework Development department.Using agile methods such as SCRUM, Kanban for IT, Servant Leadership, etc., is not a problem for you, nor is using future-proof cloud technology and phasing out legacy software towards a robust, modular, service-oriented software architecture.You maintain the scalability of the department and are a pioneer and shaper of change.
Actively participate and complete Health and Safety compliance activities, such as Hazard/Near Miss Reporting and regular attendance/completion of scheduled Toolbox Talks. Liaise with the supply chain, when ordering M&E components for remedial/corrective works.