You are familiar with creating technical specifications and feasibility studies.Experience with payment processes in the acceptance environment, such as POS systems, fuel stations, or toll systems, is an advantage. Ideally, you also have experience in test management and certification processes for payment solutions.
You have experience in the eCommerce environment with a focus on UX and frontend across key shopping touchpoints. You manage stakeholders and partners such as UX, Marketing, Data, Development, and external agencies with confidence. You are experienced with analytics tools and testing tools and have know‑how in personalization and journey design.
Windows Server, Hyper-V, File Services).You have in-depth experience in the administration and hardening of Windows Server systems.You are confident in using Windows PowerShell and apply automation purposefully in operations.You have basic knowledge of regulatory security requirements, such as ISO standards, BSI, or compliance regulations.You have experience in the analysis and resolution of security-related incidents.You work confidently with external service providers and manage them effectively.You are characterized by an analytical, structured, and independent working style.Your strong communication skills and ability to work in a team set you apart.Your very good German and English skills, both written and spoken, complete your profile.
What makes you stand out You have relevant professional experience operating complex, heterogeneous server infrastructures as well as application servers based on Microsoft Windows Server.You have very good knowledge of Microsoft server technologies such as Windows Server, Hyper‑V, Active Directory, Entra ID, Group Policies, and File Services.You are confident in using Windows PowerShell and apply it routinely for administration and automation.You have basic hands-on experience in operating hybrid infrastructures consisting of on‑premises, multi-cloud, and hybrid cloud environments, as well as services such as IaaS, PaaS, and SaaS, including their integration.You bring experience in working with external service providers and partners and are able to manage them in a structured manner.In addition, you work analytically, in a structured and independent way, and maintain an overview even in complex situations.You impress with strong communication skills, the ability to work well in a team, and a high level of responsibility.Fluent German and English skills, both written and spoken, complete your profile.
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.
What makes you stand out You have a degree in computer science, information security, business informatics, or a comparable qualification.You have gained more than 5 years of practical experience in an IT environment (e.g., as IT manager, administrator, project lead, or responsible for implementing IT-related topics).You also have several years of experience in IT-related audits, preferably in an auditing firm, a bank, or a billing company.You possess knowledge of common IT and information security frameworks and/or requirements such as ITIL, Cobit, ISO 27001, BAIT, NIST, or BSI IT baseline protection, as well as SAP audit expertise, Microsoft Active Directory and Azure, Jira, and Apache.You communicate fluently in German and English, both spoken and written.Ideally, you already hold certifications such as CISA, CIA, CISM, or CISSP, or you are willing to obtain them with our support.You are willing to travel to DKV MOBILITY GROUP locations or to our outsourcing partners for on-site audits, demonstrate intercultural competence, and commit to continuous professional development.
As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met. What makes you stand out You hold a degree in (Business) Informatics or a comparable qualification and ideally possess certifications such as ITIL v4 or Microsoft/IAM certificates.You have relevant professional experience in IT service management, including incident, change, and release management.Additionally, you bring solid IAM expertise, particularly in identity lifecycle, role and authorization concepts, and recertifications.Furthermore, you have experience in managing service providers as well as in handling SLAs and KPIs.You are also able to transition projects into stable operations in a structured manner and resolve complex issues in Second Level Support.You have strong technical knowledge of IAM tools such as Azure AD/Entra ID and directory services.You are proficient in working with ITSM tools (e.g., Matrix42) and Atlassian tools (Jira/Confluence) and have basic knowledge of interfaces and scripting.Moreover, you work analytically, in a structured and independent manner, and communicate confidently in both German and English.
What makes you stand out You hold a degree in business, engineering or a related field, or an equivalent qualification.You bring several years of experience in analysing, designing and optimising digital service and end‑to‑end processes, and have successfully implemented these in projects.You work confidently with methods such as Lean, Six Sigma or comparable approaches and ideally have experience in process modelling, particularly BPMN 2.0.Your way of working is structured, analytical and solution‑oriented, with a strong focus on user‑ and service‑centric digital processes.You stand out through strong communication and facilitation skills, confident stakeholder management, and enjoy working both independently and as part of a team.You are familiar with contributing to strategic initiatives aimed at further developing digital service processes.Fluent German skills, combined with very good English skills, complete your profile.
What makes you stand out You hold a degree in Business Informatics, Data Science, Computer Science, Industrial Engineering, Business Administration, or a comparable field.You have several years of experience in building, operating, or further developing data‑driven products—ideally in a sales, marketing, or customer service context.You have solid knowledge in designing and developing cloud‑based data products such as data warehouses, semantic layers, analytical models, and reporting and analytics solutions.You possess strong knowledge of data architectures, data engineering, data science, and data governance.You bring experience in leading interdisciplinary teams both functionally and disciplinarily—ideally including Data Engineers, Data Scientists, Product Owners, and Data Governance roles.You demonstrate strong analytical and conceptual thinking skills and the ability to prepare complex topics in a structured and understandable way.You communicate effectively and are able to bridge different target groups (business & tech).You work with strong execution and results orientation while ensuring high data quality.You have excellent German and English skills, both written and spoken.
What makes you stand out You have a completed degree or are currently enrolled in a degree program in Marketing, Business Administration, Statistics, Data Analytics, Business Informatics, or a comparable field.You bring initial practical experience, ideally in a marketing or data‑driven environment.You have strong analytical skills and a solid understanding of numbers.You have first experience with analysis and reporting tools such as Excel/Google Sheets, Google Analytics, Looker Studio, Power BI, or Tableau.You have basic knowledge of marketing KPIs and performance marketing principles.You work in a structured, detail‑oriented, and solution‑focused manner.You have very good German and good English language skills.Ideally, you are interested in AI‑based analysis methods; first exposure to Amplitude is a plus.
What makes you stand out You have solid professional experience with backup and recovery solutions such as Veeam, AvePoint, or Rubrik in hybrid IT environments.You bring very strong knowledge of Microsoft cloud technologies, especially M365, Azure, Active Directory/Entra ID, Exchange, and SharePoint.You have in-depth expertise in cyber recovery and in restoring systems after cyberattacks.You also have experience in IT Service Continuity Management and Business Continuity Management.You have practical experience in infrastructure automation, for example using Terraform.Ideally, you have experience using AI-based solutions for system and process optimization.
You advise IT teams on classification, protection requirements, and dependencies within the infrastructure and support them in implementing regulatory requirements such as NIS2 or DORA. What makes you stand out You hold a degree in (Business) Informatics or have completed a comparable education or training in the field of IT.
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead.
As part of our team, you will take on the following responsibilities: You develop and implement the webshop product strategy (Adobe Commerce) in close alignment with eCommerce and Sales Management, translating strategic goals into value‑driven roadmaps, prioritized epics, and measurable outcomes (conversion, checkout efficiency, growth).You act as the central link between stakeholders (eCommerce, Performance Marketing, and potentially CRM/Operations) and the international development setup.You are responsible for the technical and functional scaling of our webshop across currently 22 markets (with further expansion planned), including stable integrations, high‑performance releases, and clear prioritization based on business value, feasibility, and risk.From a shop perspective, you own the overview of interfaces and data flows (e.g. order APIs, authentication/identity, validation services, CRM integrations such as Microsoft Dynamics).You coordinate dependencies with other teams and product owners and drive a seamless customer journey across digital touchpoints.